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Prepared by ACSIM (DAIM-MD)


1. General. 3

1.1. Background. 3

1.2. Purpose. 3

1.3. Responsibilities. 3

2. The Support Agreement Process. 7

2.1. General. 7

2.2. Support Agreement Manager. 7

2.3. Functional Area Representative. 8

2.4. Resource Manager 8

2.5. Customer 9

3. Best Procedures for Support Agreements. 10

3.1. General. 10

3.2. New Support Agreement. 10

3.3. Annual Review. 12

3.4. Revision. 12

3.6. MOAs and MOUs. 13

3.7. Civilian Inmate Labor. 13

3.8. CASU. 15

3.9. ITRO. 16

4. Costing Methodology. 17

4.1. General. 17

4.2. Standards. 18

4.3. Allocation of Direct and Indirect Costs 19

4.4. Costing Methodologies. 21

5. Support Agreement Preparation. 23

5.1. Support Agreement (DD Form 1144). 23

5.2. Suggested “General Provision.” 26

5.3. Suggested “Specific Provisions.” 28


1. Federal/Public Law. 29

2. Department of Defense (DoD). 29

3. Department of the Army (DA). 29



Appendix D: AMSCO Crosswalk 34


1. General.

1.1. Background.

a. Recent budget and resource management challenges have greatly reduced the funding available for Base Support. Installations have begun to look at interservice and intra-Army support as a way of bringing funds to the installation. At the same time, the need to eliminate unnecessary resource duplication and increase economies and effectiveness by cooperating with other DoD Components, federal agencies, state and local governments and private industry continues to be an important focus for all Army and DoD activities. Interservice and intra-Army support can make it possible for DoD to achieve the efficiencies it needs.

b. There are numerous Federal, DoD, DA, and MACOM support programs currently in existence which support Army becoming the most efficient organization possible. These programs and documents are the primary references for interwervice and intra-Army support:
1) DoD Instruction 4000.19, Interservice and Intragovernmental Support, dated 9 Aug 95.
2) AR 5-9, Area Support Responsibilities (Draft).
3) AR 210-35, Army Civilian Inmate Labor Program (Draft).
4) AR 351-9, Interservice Training, dated 1 Jul 86.
5) Army Reimbursable Policy as promulgated in HQDA policy letters and messages.
c. The Army's "Installations: A Strategy For the 21st Century" advocates such efforts by establishing Goal 6 as one of its objectives; quoted as follows: "Promote community, interservice, and interagency partnerships for facilities and services to improve operations, customer service, and fiscal effectiveness and efficiency."

1.2. Purpose.

To provide a guide for managing the support agreement process for installations, tenants and off-post customers.

1.3. Responsibilities.

a. Assistant Secretary of the Army (Installations, Logistics and Environment). The Assistant Secretary of the Army (Installations, Logistics and Environment) will provide oversight of the support provided by Army installations, and will:

1) Formulate, execute, and review policies.
2) Establish program objectives.
3) Formulate, execute and review related policies, plans, and programs.
b. Assistant Secretary of the Army (Financial Management and Comptroller).
1) Issue financial guidance on all Army base support reimbursable issues.
2) Resolve support agreement differences elevated from MACOMs.
3) Provide policy guidance and procedures for developing reimbursable rates.
c. Assistant Chief of Staff for Installation Management (ACSIM).
1) Establish procedures for Interservice and Intra-Army Support.
2) Encourage the use of Interservice and Intra-Army Support whenever such agreements do not jeopardize either organization’s assigned missions.
3) Designate a person to be the Army POC for issues pertaining to Interservice and Intra-Army Support.
4) Provide and maintain an Army Handbook on best practices and procedures to manage the support agreement process.
5) Resolve problems referred by the MACOMs.
6) Coordinate support policies and programs with the Assistant Secretary of the Army (Financial Management and Comptroller) (the Army Budget Office) financial management policies.
d. MACOMs.
1) Disseminate HQDA guidance to field activities.
2) Designate a person to serve as the MACOM POC for policy issues pertaining to Interservice and Intra-Army Support.
3) Ensure that a Support Agreements Manager is designated at each installation that provides support to other activities.
4) Resolve disagreements between providers and tenants on installations, and forward unresolvable issues in writing to HQDA.
5) Resolve problems and align resources arising from the assignment of or relief from assignment of support responsibilities in coordination with other affected MACOMs and major subordinate commands.
6) Initiate coordination when support relationships change due to Base Realignment and Closure (BRAC). Accomplish such coordination as soon as possible to ensure an effective transfer of responsibilities and realignment of resources.
e. Installations:
1) Provide requested support to other Army, DoD and non-DoD Federal activities to the extent that capabilities exist, mission assignments permit, and it is in the best interest of the United States Government.
2) Cooperate with JIRSGs and other DoD and Federal activities in exploring the feasibility of improved quality, efficiency, and effectiveness through the use of support agreements and other cooperative initiatives.
3) Appoint a person at each installation to be responsible for preparing and administering Support Agreements and related MOUs and MOAs.
4) Document the locally determined standard level of support and ensure it complies with the management controls listed at Appendix F. Illustrative standard support level narratives are provided at Appendix G.
f. Customers:
1) Designate a single point of contact to consolidate and submit specific support requirements to the installation Support Agreement Manager.
2) Negotiate specific requirements.
3) Review costs associated with specific requirements.
4) Submit support agreements to financial manager for review to ensure budgetary requirements are met.

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