(Please attach copy of the invoice with this request form)
If purchased directly through Winnov:
Winnov INVOICE: Winnov INVOICE DATE: Customers returning product originally purchased through a reseller may only return product to Reseller within 30 days of purchase. After 30 days, Winnov will accept defective or failed product for exact exchange. Defective or Failed product must fall under warranty provisions.
REASON FOR RMA REQUEST (If applicable, indicate symptoms, driver, application used plus troubleshooting steps. Use another page if necessary for full description):
All returns must be clearly marked with the RMA # on the outside packaging. Packages without an RMA Number will not be accepted and the product will be refused or returned without replacement or credit.
Product received by Winnov must exactly match the material covered by the RMA. If there is a discrepancy, delays in processing the RMA should be expected.
For repairs, return only the affected part. Do not return accessories or other components.