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NQF Ref

1495

Version

1

Page of



National Certificate in Aviation (Core Skills) (Level 3)





Level

3

Credits

63



Purpose

The National Certificate in Aviation (Core Skills) (Level 3) [Ref: 1495] is designed to provide people with the range of skills and knowledge required within the broad spectrum of organisations operating within the wider aviation industry.


This qualification is designed to recognise customer service, communication, teamwork, safety and security, and general aviation knowledge. The elective section recognises the diversity of aviation workplaces and allows candidates to select a range of standards relevant to their workplace and career direction. It includes skills in aviation, retail and sales, and competencies from a range of domains within the Aviation, Hospitality, and Tourism subfields.
People may enrol in programmes leading to the award of this qualification and which take place in a pre-employment environment, however the qualification also provides an excellent training platform for new entrants to the industry. People who have been working within the industry for a number of years are able to achieve some, if not all, of the qualification via a recognition of current competence (RCC) process. People enrolled in programmes leading to the award of this qualification may be assessed on the job in a wide range of aviation contexts, or off the job.
This qualification may lead on from the National Certificate in Aviation (Introductory) (Level 2) [Ref: 1105] and prepares people for entry into further national certificate and national diploma qualifications in areas such as Aircraft Operation, Airport Operations, Air Traffic Services, Flight Attendants, and International Air Express.

Special Notes

Recognition of current competence (RCC) acknowledges the skills and knowledge gained from work and experience, or from courses or study undertaken. Candidates go through an assessment process to gain credit for unit standards. The RCC process is carried out by registered assessors and accredited providers. Candidates are encouraged to contact the ITO for information regarding RCC for the purposes of this national certificate.



Credit Range





Compulsory

Elective

Level 1 credits

4

-

Level 2 credits

7

0-10

Level 3 or above credits

42

0-10

Minimum totals

53

10



Requirements for Award of Qualification





Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand Qualifications Authority (NZQA) Rules and Procedures publications available at http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard.


Summary of Requirements


  • Compulsory standards

  • Elective – A minimum of 10 credits as specified


Detailed Requirements
Compulsory

The following standards are required


Business > Business Operations and Development > People Development and Coordination

ID

Title

Level

Credit

24873

Demonstrate knowledge of teamwork and its importance within a workplace

3

3

Computing and Information Technology > Computing > Generic Computing



ID

Title

Level

Credit

24872

Produce documents for a workplace using a computer

3

3

Core Generic > Core Generic > Work and Study Skills



ID

Title

Level

Credit

16688

Identify and manage the effects of shift work

2

2

Health > Occupational Health and Safety > Occupational Health and Safety Practice



ID

Title

Level

Credit

497

Demonstrate knowledge of workplace health and safety requirements

1

3

Law and Security > Security > Security Staff Services



ID

Title

Level

Credit

20595

Demonstrate knowledge of the threat presented by terrorism

3

4

Service Sector > Aviation > Airport Operations



ID

Title

Level

Credit

17357

Demonstrate knowledge of airport geography

4

3

Service Sector > Aviation > Aviation - Core



ID

Title

Level

Credit

16818

Demonstrate knowledge of aviation industry law, systems and procedures

1

1

21834

Demonstrate knowledge of introductory aviation terminology

2

2

21835

Demonstrate knowledge of basic business principles for commercial airlines

3

4

21837

Demonstrate knowledge of dangerous goods and hazardous items in the aviation industry

4

4

Service Sector > Tourism > Travel



ID

Title

Level

Credit

25508

Demonstrate knowledge of world travel geography

3

3

Service Sector > Tourism > Visitor Services



ID

Title

Level

Credit

18226

Demonstrate cross-cultural communication for the tourism and travel industry

3

3

18227

Demonstrate knowledge of support mechanisms for customers with specific needs

3

2

18237

Perform calculations for a tourism workplace

2

3

23755

Identify and self-evaluate the demands of a specific role in a tourism workplace

3

3

23758

Demonstrate knowledge of communication and customer service theory in a tourism workplace

3

4

23764

Demonstrate verbal communication skills in a wide range of tourism contexts

3

3

23769

Demonstrate knowledge of the sales function within a tourism workplace

3

3



Elective

A minimum of 10 credits

Humanities > Communication Skills > Interpersonal Communications

ID

Title

Level

Credit

11097

Listen to gain information in an interactive situation

3

3

Service Sector > Aviation > Aviation - Core



ID

Title

Level

Credit

20677

Demonstrate knowledge of the principles of aircraft flight

2

3

Service Sector > Aviation > Flight Attendants



ID

Title

Level

Credit

9245

Identify, as a flight attendant, major aircraft components

2

2

Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills



ID

Title

Level

Credit

12003

Demonstrate knowledge of buying and selling in a retail or distribution environment

2

4

Service Sector > Tourism > Visitor Services



ID

Title

Level

Credit

24731

Demonstrate knowledge of destination New Zealand

2

4

 

Field

Subfield

Domain

Service Sector

Aviation

Any

Hospitality

Any

Tourism

Travel

Visitor Services



NQF Registration Information





Process

Version

Date

Last Date for Assessment

Registration

1

June 2009

N/A

Standard Setting Body
ServiceIQ

PO Box 25522

Wellington 6146
Telephone 0800 863 693

Fax 04 817 5399

Email qualifications@serviceiq.org.nz

Website www.serviceiq.org.nz



Planned Review

Any person or organisation may contribute to the review of this qualification by sending feedback to the standard setting body at the above address.




Next Review

2014


Other standard setting bodies whose standards are included in the qualification
ElectroTechnology Industry Training Organisation

New Zealand Industry Training Organisation

NZ Extractive Industries Training Organisation

NZQA


Retail Institute

Certification

The certificate will display the logos of NZQA, ServiceIQ and the accredited organisation.



Classification
This qualification is classified according to the NQF classification system and the New Zealand Standard Classification of Education (NZSCED) system as specified below.


NQF Classification

NZSCED

Code

Description

Code

Description

337

Service Sector > Aviation

031599

Engineering and Related Technologies > Aerospace Engineering and Technology > Aerospace Engineering and Technology not elsewhere classified




Quality Management Systems

Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body before they can register credits from assessment against standards. Accredited providers and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Accreditation requirements and the moderation system are outlined in the associated Accreditation and Moderation Action Plan (AMAP) for each standard.





Prerequisite Diagram






ServiceIQ

SSB Code 9068



Ó New Zealand Qualifications Authority 2016





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