Cabinet For Health and Family Services Department for community based services

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Cabinet For Health and Family Services

Department for community based services

Division of Protection and permanency

275 East Main Street, 3E-A

Frankfort, Kentucky 40621-0001

(502) 564-6852 (502) 564-4653 Fax

Ernie Fletcher


James W. Holsinger, Jr., M.D.


Protection and Permanency Transmittal LETTER PPTL 05-05

TO: Service Region Administrators

Service Region Administrator Associates

Regional Program Specialists

Family Services Office Supervisors

FROM: Barbara Carter, Director

Division of Protection and Permanency

DATE: February 23, 2005
SUBJECT: Revisions to Chapter 1.4.13 Targeted Case Management (TCM)
The purpose of this transmittal letter is to notify staff of revisions to procedures involving Targeted Case Management services and the documentation requirements for DPP employees. This revision removes coding of TCM services from the investigative process.
It should be noted that currently TWIST still has the capacity for workers to choose TCM services during the investigation. We are working on incorporating the revisions to SOP into TWIST. The new CQA tipsheet being developed will also correspond with these changes to TCM activities.
The revisions to SOP are indicated by red print and are found in Chapter 1, General Tasks located on the DPP online manual website at:
SOP 1.4.13 Targeted Case Management
The SOP revisions will be effective March 1, 2005 and supercede all previously issued Standards of Practice or policy regarding this topic.
If you have any questions concerning this memorandum, please contact Kelly Dorman at or (502) 564-6852 (x-4546).

An Equal Opportunity Employer M/F/D

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