|3099 Kirklevington Drive # 33
Lexington, KY 40517
Objective: Seeking challenging employment with greater rewards by utilizing my diversity of skills and practical experience to be put forth into a new career opportunity.
Education: 1999-2002 South Laurel High School London, KY
2002-2004 Eastern Kentucky University Richmond, KY
English/Completed 2 years
2010-Current BCTCS student
Ashland Inc./ Valvoline
Account Support Rep II
Making up-sales on backordered products
Used critical situation management to ensure customer satisfaction for over 100 accounts within the Direct Markets including Indiana, Chicago, Dallas, St. Louis and Memphis.
Experience in the use of SAP, Lotus Notes, Microsoft Office
Developed professional relationship with customers and communicated effectively with territory business managers along with co-workers at the plants.
Handled accounts receivable/payable for over 100 accounts.
Managed and worked with Sales in order to retain customer orders and shipments.
Manage Valvoline Distributor Accounts
June 2006-March 2007
Handled all business calls and generated sales orders for residential and commercial builders.
Accounts Receivable for current/past customers.
Invoiced/finalized sale contracts from installers.
Managed financial logs for incoming and outgoing payments.
Ensured door details, installs, and completion forms
faxed to clients i.e.: Lowe's Home
Improvement and Toyota.
CBS Personnel Services
May 2005- May 2006
Filed I9's, Medical forms and Applications.
Helped account managers fill client orders with qualified candidates.
Ordered office supplies for all CBS offices located in
October 2001-August 2002
Applied oral braces/brackets and made adjustments to new/existing patients.
Took mold impressions and customized for dental review.
Administered x-rays, panarex and cephs of patient teeth to file in
Michael Guarriello, Valvoline, (317)645-5002
Ron Sells (317) 645-5567
Tilly Sain-Manager, CBS Personnel (859) 254-4011
Gene Crawley, Sales, (317)693-4336